Once your claim is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If Your order is canceled after your credit card has been charged, the said amount will be reversed back in your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or the company.
In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason whatsoever.
The company has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by the company and accept the company’s decision regarding the cancellation.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular-priced items may be refunded. Sale items cannot be refunded.
If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of two working days and you can reach our customer service department at email@example.com.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.