Sales & Customer Engagement
BizPlus CRM
BizPlus CRM turns scattered enquiries from calls, WhatsApp, web forms and marketplaces into a single governed pipeline, with automation that makes sure no opportunity goes cold.
Every lead accounted for. Every follow-up on time.
- 34%
- Higher win rate
- 2.8×
- More follow-ups completed
- 11 hrs
- Saved per rep monthly
- 100%
- Lead-source traceability
Modules
Everything inside BizPlus CRM
A sales CRM built for Indian mid-market teams — lead capture, pipeline discipline, quotations, follow-up automation and revenue analytics in one workspace.
Omnichannel Lead Capture
Web forms, landing pages, WhatsApp Business, IVR missed calls, IndiaMART, Facebook Lead Ads and bulk import — deduplicated on arrival.
Visual Pipeline
Drag-and-drop kanban with configurable stages, weighted forecasting, stage-ageing alerts and rot detection on stalled deals.
Follow-Up Automation
Cadence rules, task auto-creation, escalation to managers and reminders over email, SMS and WhatsApp.
Quotation & Proposal
Branded templates, product catalogue, tax and discount logic, approval workflow, version history and e-signature.
Telephony & Call Logs
Click-to-call, automatic recording, screen-pop on inbound and call disposition tagging via BizPlus IVR.
Targets & Incentives
Team and individual quotas, live attainment leaderboards and automated incentive computation.
Post-Sale Service Desk
Tickets, AMC renewals, complaint SLAs and installation scheduling linked to the original deal.
Revenue Analytics
Funnel conversion, source ROI, sales-cycle length, cohort retention and rep scorecards with scheduled email reports.
Also included
- Mobile app with offline capture for field sales
- Role-based visibility down to territory and branch
- GST-compliant quotation and invoice formats
- Bi-directional sync with BizPlus ERP
- Custom fields and layouts without code
- Complete audit trail on every record change
Technology
How BizPlus CRM is built
Documented properly, so your own IT team can review the architecture and the operating model before you commit.
Frontend
Backend
Data
Automation
Infrastructure
Integrations
Connects to what you already run
Pre-built connectors plus a documented REST API, so nothing in your landscape has to be replaced just to adopt this.
Industries
Running today in these sectors
Configured with sector-specific masters, document formats and compliance rules out of the box.
- Manufacturing
- Real Estate
- Education
- Healthcare
- Financial Services
- Logistics
- IT & Software
- Retail Distribution
Editions
Straightforward pricing
Indicative list pricing. Final quotes depend on user count, modules and deployment model — and we will always tell you which edition you actually need.
Starter
For small sales teams getting organised.
₹499/ user / month
- Up to 10 users
- Lead & contact management
- Visual pipeline
- Email & SMS follow-ups
- Standard reports
- Mobile app
- Email support
Professional
For growing teams that need automation.
₹999/ user / month
- Unlimited users
- Everything in Starter
- Workflow automation
- Quotation & approval flows
- WhatsApp & IVR integration
- Targets and incentives
- Custom fields & layouts
- Priority support
Enterprise
For multi-branch and regulated organisations.
Custom/ annual licence
- On-premise or private cloud
- Everything in Professional
- SSO / Active Directory
- ERP bi-directional sync
- Custom modules & APIs
- Dedicated success manager
- 99.9% uptime SLA
- 24×7 support
All prices exclusive of GST. Implementation, migration and training are quoted separately based on scope.
FAQ
Questions about BizPlus CRM
Yes. The Enterprise edition supports on-premise and private-cloud deployment with the same feature set, which is common for BFSI and government clients with data-residency requirements.
The rest of the suite
Pairs well with
Enterprise Resource Planning
BizPlus ERP
A modular ERP covering finance, inventory, purchase, sales, manufacturing, HR and payroll — GST-ready, multi-branch and built for Indian compliance.
Cloud Telephony & Voice
BizPlus IVR
Cloud IVR and contact-centre platform with smart routing, multilingual voice menus, call recording, AI voice bots and CRM screen-pop.
Healthcare Information Management
Trio HIMS
A hospital information management system covering OPD, IPD, EMR, pharmacy, laboratory, radiology, operation theatre, billing and insurance claims.
Backup & Disaster Recovery
Altaro Backup
Backup and recovery for virtual machines, Microsoft 365, Windows Server, file servers and endpoints — deployed, monitored and restore-tested by our team.
Free consultation
See BizPlus CRM in action
We will walk you through the product using a slice of your own process, and give you an honest answer on fit, timeline and cost.