Key Feactures

• All-in-one data backup solution
  Total Backup Recovery is the only product integrated all powerful data backup and recovery features in one package.
• All-in-one price
  • Buy with confidence!
  • No hidden cost, no any other additional cost
  • 30 days money back guarantee!
• Backup and Recovery
  • Disk Imaging and File Backup
  • Central Management
  • Full, Incremental, and Differential Backup
  • All Windows Operating System Support
  • Bare-metal Restore
  • Universal Restore
  • VMware and Hyper-v Support
• Broad Storage Support
  • Local folders, local drives, network drive, FTP
  • NAS, iSCSI, wireless storage
  • USB hard disk and USB flash
  • CD, DVD, Blu-Ray
• System Support
  • Windows 2003/2008/2012 Server; 8/7/Vista/XP
  • BIOS and UEFI/EFI systems
  • MBR and GPT
  • VMware, Microsoft Hyper-V
• Virtual Machine P2V and V2P
  • P2V: Convert PC to Hyper-v; Convert PC to VMware
  • V2P: Hyper-v VHD to physical PC; VMware virtual machine to physical PC
• Data Rescuer
  With Recovery Manager you can browse hard drives in pre-OS environment on crashed systems. Locate and copy files/folders to an external storage such as USB storage and recover data from failed disks.



PC Backup and Disk Imaging

• One-click Backup & Restore
  Backup or restore entire PC in one click.
• Hard Disk Imaging Backup
  Hard disk imaging backup is also called as full or complete disk backup. All user files, folders, favorites, applications, settings and Windows will be completed backup to an image file.
• Full, Incremental or Differential Backup
  Total Backup Recovery backs up everything on the first backup (Full backup). It would then perform incremental or differential on all future backup. Incremental mode backs up only the changed data since your previous backup. Differential mode backs up all changed data since your last full backup. Ultimately, both incremental and differential modes would drastically reduce backup time.
• Storage
  Supports local disk, USB hard disk, Network Attached Storage (NAS), Storage Area Network (SAN), iSCSI, FTP server, and CD/DVD.
• File BackUp
  Backup selected files, folders, or types of files.
• Backup open files and databases
  Total Backup Recovery utilize Windows Volume Shadow Copy (VSS) to synchronize with other VSS aware applications, guarantee that all files backed up are consistent.
• Offsite backup
  Automatically make 2nd backup copy to ftp server. Ensures that all backup will be safe from local failures.
• Data Compression
  Set compression rate low, normal, or high.
• AES encryption
  Encrypt your backups using industry-standard 256-bit AES algorithm.
• Pre Backup and Post Backup Command
  Execute pre-defined commands (scripts) before or after a scheduled backup takes place. Highly useful for advanced backup and disaster recovery requirements.
• Splitting of backup image
  You can keep backup in a single large file or split it into multiple files to fit storage media size.
  Network bandwidth speed throttling
• Limit the bandwidth usage for backup
• PXE support
  Supports PXE network environment



PC Restore and Data Recovery

• Hard disk bare-metal restore
  Restore your workstation from scratch in the event of a hard disk failure. You can restore an exact copy of your workstation to a new hard drive.
• Search files for restore
  Find a file or folder to restore by its name, size or date.
• Restore files
  You can recover individual folders or files from the disk-image backup while preserving the folder hiearchy and file attributes.
• Browsing and mounting backup images
  Browse backup image file to locate the files you want to restore.
• Dissimilar Restore and Universal Restore
  With Total Backup Recovery built-in Dissimilar Restore feature, you can restore backup images to the original or similar hardware computers, and you can also restore to a virtual machine as well.
• Create Bootable DVD or USB flash
  Create bootable DVD or USB flash to boot your system.
• Recovery Manager on Startup
  This feature needs to be first enabled on the Total Recovery User Interface. Once enabled, you can boot into FarStone Recovery Manager by pressing Up or Down arrow key during Windows startup.
• Add drivers to Recovery Manager
  You can add drivers for new hardware in Recovery Manager.
• Change SID
  Windows SID will be changed automatically after a complete Windows restore



Backup Management

• Administration Console (Available for Server and Workstation Editions)
  Administrator can manage clients remotely with Administration Console. The console allows for either “1 on 1” or “1 to many” for clients managements. See manual for more details
• Validation
• Email Notification
• Log History
• Import and Export of Backup Jobs
• Quota Management
  Create and enforce rules for workstation’s backup space limitations. By default, it will reuse the oldest backup space for new backups if space Quota is exceeded.



Security

• Encrypted backup images
  Encrypt your backups using industry-standard 256-bit AES algorithm to ensure data security.
• Compression



Other Features

• Data Rescuer
  Rescue your data when Windows crashes! In the event of a PC crash due to Windows or software issues, you can use our bootable media to boot the PC to FarStone’s Recovery Manager. From there, you can use Recovery Manager tools to browse data and rescue your files and data.

TotalRecovery, Total Backup Recovery FAQ

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1. Does Total Backup Recovery support 8.1 (8.0)?
   A: TotalRecovery and Total Backup Recovery are compatible to Windows 8.1 and 8.0
2. Q: Does FarStone software support Microsoft new files system ReFS
   A: TotalRecovery and Total Backup Recovery support ReFS file system
3. Q: Does FarStone support Microsoft BitLocker encryption systems?
   A: TotalRecovery and Total Backup Recovery support Microsoft BitLocker encryption. The BitLocker encryption will be removed upon system restoration, you will need to enable it after system restore.
4. Q: What are the differences among 3 types of backups – Disk Imaging, Volume, and File?
   A: Disk Imaging will backup entire system, Volume will backup partitions or a volume which consists of multiple partitions or multiple disks. File Backup is used to backup selected files/folders and selected type(s) of files.
5. Q: What trial software is available?
   A: FarStone offers 14-day (or 30-day) trial all software products. The trial software can be downloaded from the product pages or from download page. Once the free trial is expired, all of backed up images you made are still valid. But you will need to input a valid license code (serial number) to continue using the software.
6. Q: Does it a 64 bit software?
   A: Yes, it has both 32 bit and 64 bit modules in one package. Depending on your system, the installer will install either 32 bit or 64 bit modules on your system.
7. Q: How long does it take to back up or restore a system?
   A: This depends on the amount of data on your system. However, with our unique leading “Rapid Restore” feature, it will reduce the system restoration time from hours to minutes.
8. Q: Can protect my PC from a destructive virus?
   A: FarStone backup software is not an anti-virus software. However, if your system is infected by a destructive virus, you can restore your PC to its previous health state and remove the virus with a backup image.
9. Q: Why we need incremental backups?
   A: Incremental backup quickly and efficiently backs up your computer by only effecting the new changes since the last backup. This speeds up backup times and saves storage space. Typically, an incremental backup takes only 1-3% disk space of a full system backup.
10. Q: How can I recover data from an accidental format of my hard drive?
    A: You can recover your data & system from a TotalRecovery backup image. The backup image contains operating system, settings, files, documents and everything on your machine.
11. Q: I have my data saved on D:. Can I just backup my C: drive (with Windows installed)?
    A: Yes, you can do that. In the event of Windows failure, (such as virus infections) you can choose to restore your C: drive only.
12. Q: Is TotalRecovery compatible to all major Windows Operating System?
    A: Total Backup Recovery is compatible to supports 32-bit and 64-bit Windows XP, Vista, Windows 7, Windows 8 and 8.1. The server edition supports Windows 2003, 2008, 2012 servers.
13. Q: What does drive cloning do?
    A: Drive Cloning clones entire hard drive to another disk. Allows users to migrate their data and system from one computer and another one, or to upgrade from a small disk to a new bigger disk, or to upgrade to high performance SSD drive.
14. Q: Life can have unexpected twists and turns, such as floods, wild fires, earthquakes, and tornadoes. How can FarStone backup & recovery solution insure my data is protected?
    A: Remote backup, an essential tool provided by FarStone backup & recovery solution, gives the user the control to save all your PCs data, applications, and settings to a remote location with FTP offsite backup or backup to a cloud. This enriches your backup resources by providing a simple solution for intricate times.
15. Q: My PC is located in an area of my home/business where people may possibly gain access to it. How well protected is my backup data?
    A: FarStone backup & recovery AES encryption function can prevent any unauthorized users of accessing your backups.If your system is Windows BitLocker enabled, the backup image created by FarStone Total Backup Recovery software is in BitLocker encrypted form preventing any unauthorized access.
16. Q: I want to migrate my existing Windows OS, applications, and files to a laptop with a solid state drive (SSD), how can FarStone’s product help me?
    A: You can install DriveClone and it will clone everything on your PC system to a selected target hard disk or SSD. Alternatively, you can use TotalRecovery USB to migrate all data to a new PC or drive, without installing any software.
17. Q: My hard drive has had a catastrophic failure. Is there any hope?
    A: Please use TotalRecovery USB to migrate all data to a new PC or drive, without installing any software. Boot into your crashed system, click “explore” button to search and rescue all of your files on the damaged hard disk. You may try “undelete” feature to recover any damaged files on it.
18. Q: Does FarStone’s backup & recovery solution support virtualization?
    A: Yes! FarStone’s backup & recovery solution supports VMware and Hyper-v for P2V and V2P.
19. Q: Can I search a specific document in my backup image?
    A: FarStone’s backup & recovery allows you to search any files in a backup image. Or you may browse the backup image to find the files you are looking for.
20. Q: Do I need to do anything before installing FarStone’s backup & recovery products?
    A: We recommend running Windows CheckDisk to scan for hard drive errors.
21. Q: Bad Sectors have already been detected on a hard drive. How does this affect my backup and restore options?
    A: FarStone’s backup & recovery will try to copy all used sectors when performing a Complete or Incremental backup. You may be prompted to skip a bad sector or a job could fail due to bad sectors. Therefore, it’s recommended to run Windows Check Disk command to detect and repair hard drive errors, or use utilities provided by your hard drive manufacturer, when attempting to resolve this type of problem.
22. Q: Can I use disk tools such as Fdisk, PartitionMagic and Norton Speed Disk after installing FarStone’s backup & recovery products on my computer?
    A: There is no known conflicting with those utilities.
23. Q: Does FarStone’s backup & recovery product work in Windows Safe Mode?
    A: FarStone’s backup & recovery does not work in Windows Safe Mode.
24. Q: Does FarStone’s backup & recovery support for Windows® advanced power management?
    A: FarStone’s backup & recovery supports all Windows® advanced power management features (Standby, Sleep, and Hibernate).
25. Q: How can I restore without having a DHCP Server on the network?
    A: If the DHCP service is not running on your network, you’ll have to manually enter a static IP address to access the network through Network Adapter Configuration in FarStone Recovery Manager.
26. Q: What happens if my PC misses a scheduled backup?
    A: FarStone’s backup & recovery will start the missed backup automatically at next boot up if you select the checkbox in the setting interface saying “If the computer shuts down, run the missed tasks when it boots next time”. If you don’t select that checkbox, FarStone backup & recovery solution will start the next scheduled backup at next boot up.
27. Q: Which file systems does FarStone’s backup & recovery software support?
    A: Total Backup Recovery supports NTFS, FAT, FAT32, ext2, ext3, GPT Disk, Dynamic Disk, Raid 0/1/5/6/10, and Microsoft new ReFS.
28. Q: Why is my backup image smaller than the source partition or hard disk?
    A: FarStone Smart Backup will exclude the Windows swapping files, temp files, browser temp file, and hibernation files. On an average, it will save 10GB-70GB space.
29. Q: How can I access the computer outside the Workgroup through the network under the Recovery Manager?
    A: Click on the Tools tab and select Map Network Drive. And then map the directory on the remote computer as you wish.
30. Q: How can I get SDK download location correctly before I use the Convert Backup to Virtual Disk feature?
    A: VMware Home Page (www.vmware.com) ->Download ->VMware SDK&APIs ->Virtual Disk ->VMware Virtual Disk Development Kit
31. Q: How can I convert image backup from VMware format to VHD format?
    A: Please download VMDK to VHD file converter from here. This file conversion tool allows you to convert image file from VMware format to VHD format.
    
    1. How do I convert a backup image to VMware file format?
       In the “Tools” tab in the main UI, select “Convert Backup to Virtual Disk”. Using this tool allows you to convert a saved full-image to VMware file format. Once converted, it can be used in your virtual application. Here are the steps to convert:
    1. Login to the VMware office website and download and install VMware Virtual Disk Development Kit: http://www.vmware.com/support/developer/vddk/
    2. Click “Tool” from the left side navigation in the main UI and select “Convert Backup to Virtual Disk”.
    3. Select the image backup that you want to be converted. The file extension of the image backup is .sco.
    4. Select a converting type (a partition or the entire hard drive).
    5. Select the destination path where you want to store the converted VMware file.
    6. Once the converting process is complete, a VMware file with .vmdk extension can be found in your selected folder.
    7. You can reference the VMware user guide for inserting virtual disks in the VMware machine, or you can follow the steps below:
       
       1. Select a “New” VMware machine from its menu. File > New > Virtual Machine.
       2. Select “Custom Advanced” when asked what type of configuration you want.
       3. In the “Guest Operating System Installation”, select “I will install the operating system later”.
       4. In “Select a Disk”, select “Use an existing virtual disk”, then browse for the converted .vmdk file by selecting “Select an Existing Disk”.
32. Q: How to restore a computer from disasters?
    A: You need to enter Pre-OS first, and there are options to enter Pre-OS:
    
    1. Click Tools of Total Backup Recovery, and activate Recovery Manager. Restart your computer and select Recovery Manager when booting your system.
    2. Using a creating a bootable rescue disc (Total Backup Recovery allows you to create it) Click “Restore” in Recovery Manager, select backup image to restore your system.

Total Backup Recovery Server
Operating System Supported

• Windows 2012 (32 & 64-bit)
• Windows 2008 (32 & 64-bit)
• Exchange, SQL, Sharepoint, & Hyper-v
• Application Server running Windows servers

Languages supported in one package:
English, French, Italian, Chinese-Trad, Chinese-Sim, and Japanese.

TTotal Backup Recovery Workstation
Operating System Supported

• Windows 8.1 (32 & 64-bit)
• Windows 8 (32 & 64-bit)
• Windows 7 (32 & 64-bit)
• Windows Vista (32 & 64-bit)
• Windows XP (32 & 64-bit)

Languages supported in one package:
English, French, Italian, Chinese-Trad, Chinese-Sim, and Japanese.

Storage Supported

• Hard Drive (250MB/320MB/500MB/750MB/1TB/2TB/3TB/4TB and bigger)
• Branded Hard Drive (WD, Seagate, Toshiba, Fujitsu)
• SSD
• UEFI/EFI, BIOS, MBR, GPT disk
• RAID (soft RAID and hardware RAID)

Backup Destination

• Drives (Internal Hard Drive, External USB Hard Drive, USB Flash, SSD (Solid State Drive), Firewire (IEEE 1394) Device)
• Network Share Folder, Network Drive, NAS (Network Attached Storage), iSCSI, and iPSAN Storage
• RAID 0/1/5/10/JBOD Disk Array
• CDR/RW and DVD+-R/RW
• FTP Offsite Backup