How It Works
365 Total Backup (formerly Altaro Office 365 Backup) enables you to back up and recover all your company's Microsoft 365 mailboxes, Teams, and files stored within OneDrive and SharePoint, automatically backing them up to a secure data center.
Avoid Microsoft 365 data loss
As Microsoft 365 is a communications system rather than a data protection solution, we help you to back up and restore your M365 data with ease.
Back up Microsoft 365 automatically
Enjoy the benefits of an easy automated backup process, freeing up your thoughts and time for other tasks.
One all-inclusive price
Your subscription includes backups, unlimited storage, 24/7 support and a central management Control Panel. No hidden costs!
Hassle-free, unlimited storage
Your Microsoft 365 backups are automatically saved to one of our secure data centers (choose from a selection of regions, like the USA, the UK or Germany).
Data security
Data storage in our global private cloud, offering reliability, availability and security.
Disaster recovery
Set your mind at rest: Should you lose data due to outages, deletion, or other disasters, we've got your back.
Benefits of 365 Total Backup
(formerly Altaro Office 365 Backup)
- ✔Data loss prevention: You need to have a disaster recovery plan for your Microsoft 365 data because Microsoft doesn't include native backup options. 365 Total Backup fills that gap.
- ✔Hassle-free, automatic backups: Automatically back up Microsoft 365 emails, attachments, contacts, calendars, Teams chats, and shared files. Backups are saved to secure data centers in your preferred region.
- ✔Easily restore misplaced, deleted, or damaged items: Full or granular restore options for mailboxes, Teams chats, and OneDrive/SharePoint files are available. Restore to original locations or download as ZIP archives.
- ✔Robust, secure, and unlimited storage: Backups are stored securely with unlimited storage, eliminating the need for your own servers.
- ✔Control over data jurisdiction: Store your data in one of several secure regions, such as the USA, UK, or Germany.
- ✔Centralized management: Manage all Microsoft 365 backups through a single, user-friendly Control Panel.
- ✔Unbeatable value: Enjoy affordable plans with volume discounts, unlimited storage, 24/7 support, and no hidden fees.
- ✔Lightning-fast 24/7 support: Average call pickup time of 22 seconds, live chat with experts, and no tier 1 agents or gatekeepers.
Select Mailboxes
Restore Options
Restore Emails
Mailbox Backups
Manage SharePoint
Customers
Add New Customer
Audit
Advanced Search
Why do I need to back up Microsoft 365?
Microsoft 365 was not built to provide data protection services. You therefore need a backup solution to avoid data loss due to:
- Accidental or malicious deletion
- Malware/ransomware
- System and human errors
Overview of Features
Backup
- Back up user and group mailboxes, including mail, attachments, calendars, and contacts
- Back up files within OneDrive & SharePoint
- Back up user chats (1:1, 1:M), Teams channel conversations (including private channels), files, and meeting recordings
- Auto-creation of backup jobs
- Minimal recovery point objective (RPO)
- Automated backups multiple times a day
- Back up all group plans in Microsoft Planner
- Notebooks contained in OneNote
Recovery
- Restore full mailboxes or granular mailbox emails
- Recover to original or alternate mailboxes
- Restore OneDrive & SharePoint files to respective libraries
- Restore Teams chats, channel conversations, and private channel conversations
- Export emails to ZIP or PST, files to ZIP, and Teams data to HTML threads
- Restore from any point in time
- Quick and advanced search features
- End-user recovery via the "Recover M365 data" feature in the User Panel
Management
- Single cloud console to manage and monitor backups
- Audit logs for tracking activities
- Auto-provision user backups
- Manually enable/disable backups
- Easy access to backup data with advanced search
- Granular user access controls
- No training needed: fast and intuitive setup
- Independence from Microsoft for M365 data
- Control over data jurisdiction
- Four-eye approval process for enhanced security
Storage
- Unlimited storage
- Choose secure backup storage locations (e.g., USA, UK, Germany)
- Full AES-256 encryption for data security
- Two-factor authentication (2FA)
- Customizable retention periods
Easy Setup, Nothing to Deploy
Add your Microsoft 365 organization
Choose which users, Teams Chats, and SharePoint sites to back up.
Choose where to store your backups.
Your Frequently Asked Questions About Our Solution
How does subscription billing work?
Pricing is per user.
All entities within the entire Microsoft tenant that are assigned a Microsoft 365 License granting functionality for either Exchange, Teams, SharePoint or OneDrive, regardless of their active use, are subject to 365 Total Backup (formerly Altaro Office 365 Backup) licensing. The highest usage amount of the month will be reported and charged.
This means any object in the Microsoft tenant without an assigned Microsoft license, but using a functionality of Exchange, Teams, SharePoint or OneDrive, will be free of charge.
Shared mailboxes, resource mailboxes, distribution lists and other entities will be free of charge when no Microsoft license is assigned; this also applies to stored backup data where no Microsoft license is applied, even if it is being actively backed up.
What does pricing include?
Pricing is per user. It is a single annual or multi-year subscription that includes:
- Mailbox backup
- OneDrive Account backup & SharePoint Document Library backup
- Teams Chat backup and backup of the files shared within chats
- Unlimited storage of backed up data
- Access to a central management console
- 24/7 technical support
There's a minimum starter pack subscription that includes up to 10 users per year. You can scale up to tens of thousands of users.
Note:
All entities within the entire Microsoft tenant that are assigned a Microsoft 365 License granting functionality for either Exchange, Teams, SharePoint or OneDrive, regardless of their active use, are subject to 365 Total Backup (formerly Altaro Office 365 Backup) licensing. The highest usage amount of the month will be reported and charged.
This means any object in the Microsoft tenant without an assigned Microsoft license, but using a functionality of Exchange, Teams, SharePoint or OneDrive, will be free of charge.
Shared mailboxes, resource mailboxes, distribution lists and other entities will be free of charge when no Microsoft license is assigned; this also applies to stored backup data where no Microsoft license is applied, even if it is being actively backed up.
- Mailbox backup
- OneDrive Account backup & SharePoint Document Library backup
Are there no storage costs?
Unlimited storage is part of the all-inclusive price per user.
Do you charge extra when I perform a restore?
No. We charge one all-inclusive price.
Do I need to download or install anything to trial 365 Total Backup (formerly Altaro Office 365 Backup)?
There's no installation necessary. Simply sign up and connect a Microsoft 365 account. Backups are taken automatically and saved to our secure data centers in the region you choose.
Where is my M365 backup data stored?
365 Total Backup (formerly Altaro Office 365 Backup) stores your backup data to secure data centers in the region of your choice, such as the USA, the UK and Germany. Click here for more information.
Once you choose a data center location, you cannot change that to a different data center region.
Note that the backup data for all partners and customers who subscribed to Altaro Office 365 Backup prior to December 7, 2021 is stored in Microsoft Azure West Europe (Netherlands).
How many users can be backed up?
Any number of users can be backed up. There's a minimum starting subscription of 10 users required per year.
During the 30-day trial, however, you can back up a maximum of 10 users and up to 10 groups or SharePoint sites. Should you wish to increase this during your trial.
How frequently are backups taken?
Backups of each user, group and SharePoint Document Library are automatically taken multiple times a day. This is seamless to the user and takes place automatically – no interaction is required on the user's part.
Can I back up Microsoft Teams with 365 Total Backup (formerly Altaro Office 365 Backup)?
Yes. You can back up and restore Teams Chats and the files shared during chats, including Teams meeting recordings.
Can we use our own storage for the backups instead of your data centers?
Microsoft 365 backup storage is included in the price per user per month. Data is stored in our secure data centers, in the region you choose. It is not possible to store the data elsewhere.
Our data centers are located in the USA, the UK and Germany, and more locations will be added shortly. Click here for more information.
Once you choose a data center location, you cannot change that to a different data center region.
Note that the backup data for all partners and customers who subscribed to Altaro Office 365 Backup prior to December 7, 2021 is stored in Microsoft Azure West Europe (Netherlands).
If we delete the Microsoft 365 user but want to keep the data, can we keep the backup?
Yes, there is an option to stop backups and retain the data. As long as the subscription is active, the content will be retained.
How long is backup data retained?
You have the option to set up custom retention periods, allowing for maximum compliance with your internal policies. This allows for adherence with several frameworks and regulations such as ISO27001 and the GDPR.
Where is the Microsoft 365 Backup data hosted?
You can choose whether to store your Microsoft 365 Backup data in our secure data centers in the USA, the UK or Germany (more locations to be added shortly). Click here for more information.
Note that the backup data for all partners and customers who subscribed to Altaro Office 365 Backup prior to December 7, 2021 is stored in Microsoft Azure West Europe (Netherlands).
What security mechanisms are in place to protect storing and transmission of data?
All backup data is protected by AES 256-bit encryption at rest.
All data transmissions with third-party APIs (e.g., Microsoft 365) occur over TLS encryption.
All authentication user interaction (login, setting changes, subscription management and accessing backed up data) occurs over TLS encrypted channel.
Administrative access to our infrastructure is controlled through role-based access and centralized account management that provides improved monitoring of accounts and access.
Our engineering teams proactively monitors and maintains the infrastructure 24/7.
Does 365 Total Backup (formerly Altaro Office 365 Backup) back up OneDrive and SharePoint?
Yes, files stored within OneDrive and SharePoint Document Libraries can be backed up and stored securely.
Will you do backup for Gmail?
Currently there are no plans to support G Suite (Google's office suite, including mail service).
Contact
Location:
Dhruta Complex, Office 104 & 105, Narayan Peth, Pune, Maharashtra.
Email:
Sales@landmarksol.com support@landmarksol.com